Shipping policy

You will receive an email when your package has been shipped. First Avenue proudly uses the United States Postal Service for all shipping within the United States. Your shipping information will include a tracking number for USPS.

First Avenue is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, First Avenue will confirm delivery to the address provided, date of delivery, and tracking information from the shipping carrier for the customer to investigate.